Ngozi started Ako Brokerage Services, LLC in 2017, after a 20-
year career in the insurance industry. She started the firm
recognizing a growing desire for insureds to better understand
the insurance programs that they were managing. Ako
Brokerage Services provides the vehicle for insureds to
evaluate the protection of their assets by serving as a full-service brokerage and consulting firm.
Ngozi not only works with individuals and their families as well as business and their owners.
Most recently, Ngozi recognized an additional need within the insurance industry. She saw many
insurance employers continue to struggle with diversifying their workforce in an industry that
has historically struggled to do so. In response, Ngozi launched Ako
Insurance Consulting, a recruiting and retention firm focused on Black
Talent in the insurance industry.
In Igbo, Ngozi’s family native language in Nigeria, Ako means wisdom.
In both of her firms, Ngozi uses wisdom, as well as experience and
strong industry knowledge to advise the clients that she and her team
Prior to starting Ako, Ngozi served as the Northeast Healthcare Zone Leader for CNA Insurance
Company, where she oversaw the profitability and growth of the organization's healthcare
business in seven states. She also held leadership positions
at Willis (currently Willis Towers Watson) where she led the
placement services for their Healthcare Practice located in
Hartford, Connecticut. Although Ngozi started her
insurance career as an Underwriter with the St. Paul
Companies, she also served in business development,
customer experience and production roles throughout her
Ngozi earned her Master of
Science Degree in Risk
Management and Insurance from Florida State University
and graduated Cum Laude from Florida Agricultural &
Mechanical University with a Bachelor of Science Degree in
Actuarial Science. Ngozi is a Licensed Certified Insurance
Consultant in addition to being a Licensed Insurance
Producer (CT, FL, ME, and NY; pending MA and RI).
Currently, Ngozi serves as the inaugural President of the Greater Hartford Chapter of the National
African American Insurance Association (NAAIA). And was elected to the NAAIA National Board
in September 2019 where she serves as the Chair of the Agent Engagement Committee. Ngozi
was awarded the Leadership Award by the State of Connecticut Dr. Martin Luther King, Jr Holiday
Commission for her leadership and work in the insurance industry in the Greater Hartford area
in 2019. This year she received the Leading the Change Award from Insurance Business America.
Nominated by her peers, Ngozi was recognized for her work to help build a more diverse and
Ngozi also works with Junior Achievement of Southwest New
England. Ngozi is an Adjunct Professor at Goodwin College in their
Business Administration Department and is a member of the
Goodwin College Insurance Institute’s Advisory Committee.
Ngozi is active in several community organizations and causes. Additionally, she owns a personal
training and group fitness company, Ako Fitness. Ngozi lives in Middletown, Connecticut with
her daughter who attends North Carolina Central University as a freshman and three teenage