Tracy Lampert is Head of Employee Experience and Culture. In this role, she works across the organization and is focused on bringing to life Zurich’s employee promise, enhancing employee’s experience in the moments that matter, strengthening manager capabilities and fostering a high-performing culture. Tracy also has responsibility for Diversity and Inclusion and Community Investment. Tracy and her team prioritize efforts to inspire and help employees reach their full potential – and for Zurich to continue to be recognized as a great place to work.

Starting her career as an Underwriter with FM Global (formerly Arkwright), Tracy joined Zurich in 1995. She has held numerous roles within the organization, including Head of Operational Transformation and serving in various Chief of Staff and Strategic Change Management roles. Prior to joining the Human Resources team, Tracy was Chief of Staff for Zurich North America. In this role, she was responsible for setting and driving the agenda for the North America Office of the CEO and had responsibility for Corporate Communications, Community Investment, Employee Engagement and other North America initiatives.

Tracy graduated from Northern Illinois University with a bachelor's degree in finance and is a Chartered Property Casualty Underwriter (CPCU).

Tracy is Zurich North America’s Executive Champion for Wellbeing and Executive Sponsor for the AbilitieZ Employee Resource Group.

Tracy is a board member of the American Red Cross of Chicago & Northern Illinois. She also serves on the Chicago Advisory Board for Blessings in a Backpack.