Mr. Mitchell is a senior vice president for Sedgwick Claims Management Services, Inc. (Sedgwick) in Charlotte, North Carolina. In this role, he is responsible for managing customer relationships in Sedgwick’s commercial accounts unit. He helps ensure that Sedgwick’s solutions and related service delivery remain at the forefront of the industry and address the evolving needs of current and prospective clients. Herb was a founding member of Sedgwick’s Diversity and Inclusion (D&I) board from 2016-2020. He now serves as a D&I consultant. He has been with Sedgwick since 2015.

Herb is an insurance industry expert with more than 33 years of experience and proven organizational, analytical and management skills. Prior to joining Sedgwick, he served as a senior vice president at Liberty Mutual, where he oversaw service management for the company’s commercial insurance business unit. Herb held several leadership positions during his 28 years with the organization including Northeast division manager and New York operations manager.

Herb served Risk and Insurance Management Society, Inc. (RIMS) New York chapter as a board member from 2005-2010. He was also a board member from 2011-2015 for The Partnership, an organization committed to building racially and ethnically diverse leadership pipelines. His efforts assisted in developing leadership programs for organizations’ multicultural talent, as well as providing customized consulting services to improve diversity performance in a global marketplace.

Herb holds a bachelor’s degree from Wagner College in Staten Island, New York.